Are Customers Getting Certainty and Confidence from The Sales Process?

If your sales process isn't focused on creating value for the customer, you may be missing an opportunity to stand out.

Cement competitive advantage by capturing and using the customer's view of the buying experience.

Wednesday, February 10, 2010

What Do Customers Want Now? What The Latest Research Says

http://www.managesmarter.com/msg/content_display/sales/e3ia67226593de9282c5c1b54456e1f8605#

The latest research on what customers want now from sales teams.  While sales teams are fulfilling customers' immediate needs, long-range customer needs could use some work.

Does this research reflect what we've been hearing about "adding value"?
Posted by Mike Maginn at 10:32 AM
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